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Common questions answered

Frequently asked Questions

Average shipping times are between 4-8 days, depending on where you are located in the USA.

We have easy 30 day returns if you are not satisfied with your purchase.

Absolutely, All products we carry will be delivered in brown boxes with no logos or other information about the contents.

After you make your purchase we will email you your tracking number so you can keep track of everything.

The lighting systems we carry are rated for 50000 hours and have a 5 year warranty.

The tents we carry have a 3 year warranty backed by the manufacturer.

Yes we do. For custom and/or commercial orders please call our customer service number or email us and we will get everything handled for you and shipped out right away.

We have free shipping in the contiguous USA on orders over $150. For international orders please call prior for shipping rates and shipping times.

Most orders will either come in one package or will be bundled together in the same shipment. 

Need help or have a question?

Get in touch with us

Phone: (8am -6pm)
1-800-745-2000

Email:
Info@primalgrowgear.com

Address:
Primal Grow Gear
251 8th Ave N
Casselton ND, 58012

Free Shipping In the US*

On all orders above $99 (*Contiguous USA)

Easy 30 day returns

30 day money back guarantee

3 Year Warranty

All products come with a manufacturer guarantee

100% Secure Checkout

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